Contact Customer Service / Order Status
Want to check the status of your order? Want to say “thanks” for shipping it out so quickly?!
Please email our shipping guru, Rory, at this e-mail address: rory at drewbrophy dot com. (We’ve spelled it out because of those horrible robots that send spam to e-mails online.). Please have your name and the date you placed your order - we track by order date & customer name.
PLEASE NOTE: We ship in the U.S. via Priority Mail, which takes anywhere from 2 - 4 business days. We ship 2 times a week (we’re a small company - what can I say?), so sometimes your order will get there real quick, and sometimes it will take a week. Either way, we are still much quicker than Amazon.com!
OUT OF THE U.S.? We ship via U.S. Mail. Takes up to 2-1/2 weeks (unless you’re in Canada, which only takes about 5 days). So please, be patient and don’t e-mail us unless it’s been more than 3 weeks. Thanks!
